Returns Policy 2017-09-01T06:57:38+00:00

Easy Returns of Purchased Auto Spares

We at Dorset Auto Spares aim to meet your needs completely, providing a high standard of service and car spare parts you can rely on in order to provide an overall satisfactory service from our locations in Dorset, Hampshire, Devon and Wiltshire.

Order Cancellation Policy

Under the Consumer Protection (Distance Selling) Regulations, you have up to 14 working days after you have received your delivery to cancel your order. Any delivery charges will be refunded, however the Consumer is Liable for the Return Delivery Cost Refunds will be given back to you in the same manner that you paid.

Returns

All claims and returns must be accompanied by the original invoice and must be made within 14 days of receipt, along with an authorization number obtained prior to return. The customer is liable for cost of returns. Special order parts and electrical items are non-refundable. Fitted items cannot be exchanged or credited. All parts must be returned in original condition and with their original packaging within 14 days of receipt. Loss of use of the vehicle, inconvenience, loss of time, commercial loss or consequential damages are not covered